Store Policy

At Librarie Phoenix, we strive to provide a warm and welcoming environment for all our customers. Our commitment to excellent service means that we are here to assist you with any inquiries, concerns, or feedback you may have. We aim to address all issues promptly and fairly, ensuring that your experience with us is positive. Thank you for being a valued member of our community; we are dedicated to making your visits to our bookstore enjoyable and fulfilling.

At Librarie Phoenix, your privacy is our top priority. We are committed to protecting the personal information you provide us. We use third-party banking services to securely verify payments, ensuring that your financial data is handled with the utmost care. We collect only necessary data to process your online orders and will contact you within 1-2 business days after your online purchase is completed to keep you informed. In-store, we rely on Square security for processing cards. Rest assured, we take every precaution to safeguard your information. We value your trust and want to encourage you to return and rely on us for future needs. If we can do better, let us know.